Sustainability Policy
THREADS TRAVEL SAS
Responsible, conscious, and high-value tourism in Colombia
| Legal Name | Threads Travel SAS |
| Tax ID | 901960657-5 |
| National Tourism Registry | Registration No. 256693 |
| Main Office | Cra. 8 # 38-33 Of. 603, Bogotá D.C., Colombia |
| Contact Email | contacto@threadstravel.com |
Threads Travel SAS, hereinafter Threads Travel, is committed to developing responsible, conscious, and sustainable tourism. As a company dedicated to designing, coordinating, and operating high-value tourism experiences in Colombia, we understand that every journey must protect the environment, respect culture, benefit host communities, and contribute to the conservation of the country’s natural and cultural heritage.
This policy guides our business decisions, relationships with travelers, partners, and suppliers, and the design of experiences that deeply connect travelers with destinations, while maintaining operational excellence, safety, ethics, and a positive legacy in the places we visit.
1. Purpose
To establish the sustainability principles, commitments, and guidelines that direct Threads Travel’s management in its commercial, administrative, and operational activities, ensuring that the tourism experiences designed, marketed, or operated by the company generate environmental, sociocultural, and economic value in destinations.
2. Scope
This policy applies to all Threads Travel activities and to relationships with clients, travelers, employees, business partners, agencies, operators, guides, communities, hotels, restaurants, transportation providers, and other suppliers involved in delivering tourism services associated with the company.
3. Framework
Threads Travel references Colombian regulations applicable to the tourism sector, sustainable tourism principles, relevant Sustainable Development Goals, and best practices contained in the Sectoral Technical Standards for sustainable tourism, particularly NTS-TS 003 for travel agencies.
- General Tourism Law and its amendments, including Law 2068 of 2020.
- Sectoral Technical Standards for Sustainable Tourism applicable to tourism service providers, destinations, accommodations, guides, tourist transportation, and complementary activities.
- Code of conduct and prevention measures against commercial sexual exploitation of children and adolescents in the context of travel and tourism.
- Principles of conservation, cultural respect, fair trade, inclusion, quality, safety, and continuous improvement.
4. Threads Travel Sustainability Principles
- Respect for Territory: We recognize that Colombia is a country of immense natural, cultural, and human wealth. Therefore, we design experiences that value ecosystems, communities, and the unique narratives of each region.
- Positive Impact and Legacy: We do not merely seek to reduce negative impacts; we aspire for each experience to contribute, as much as possible, to strengthening local economies, conserving heritage, and promoting respectful connections between travelers and communities.
- Responsible Excellence: Service quality and sustainability are not separate dimensions. Curation, safety, logistics, partner selection, and traveler experience must be managed with responsible criteria.
- Authenticity with Respect: We promote genuine cultural encounters, avoiding folklorization, symbolic exploitation, or the instrumentalization of communities, knowledge, traditions, and territories.
- Consistency and Continuous Improvement: We work to make sustainability a real decision-making criterion, not an isolated statement. We review our practices and seek to improve them progressively.
5. Environmental Commitments
5.1. Reduction of Environmental Impacts
- Design itineraries that optimize routes, travel times, and efficient use of transportation.
- Prioritize, when feasible, suppliers that implement energy efficiency practices, water conservation, waste management, and emissions reduction.
- Promote responsible use of natural resources during experiences, especially in fragile ecosystems, protected areas, rural zones, and nature destinations.
- Avoid activities that cause environmental deterioration, affect biodiversity, or endanger species, ecosystems, or areas of special ecological value.
5.2. Waste Management and Responsible Consumption
- Encourage reduction of single-use plastics in trips, activations, and experiences.
- Raise awareness among travelers, guides, and partners about proper waste disposal during activities.
- Promote responsible consumption practices, favoring local, reusable, or lower environmental impact products when possible.
5.3. Protection of Biodiversity and Natural Heritage
- Respect carrying capacity, authorized trails, entry regulations, and guidelines established by environmental authorities, communities, or responsible operators.
- Do not promote extraction, purchase, trafficking, improper handling, or commercialization of protected fauna, flora, fossils, archaeological pieces, or natural resources.
- Inform travelers about appropriate behavior in nature destinations, including respect for wildlife, water sources, landscapes, and visited ecosystems.
6. Sociocultural Commitments
6.1. Respect for Host Communities
- Design experiences that recognize communities as protagonists of the territory, not as decorative elements of the journey.
- Promote respectful, informed, and consensual interactions between travelers and local communities.
- Avoid practices that violate the dignity, privacy, identity, spirituality, traditions, or ways of life of local, indigenous, Afro-descendant, peasant, or rural communities.
6.2. Protection of Cultural Heritage
- Promote appreciation of Colombia’s tangible and intangible heritage, including knowledge, traditional cuisines, music, crafts, narratives, architecture, memory, and local history.
- Prevent the purchase, extraction, or illegal commercialization of cultural, archaeological, or heritage assets.
- Work with guides, experts, hosts, and partners who interpret the territory with rigor, sensitivity, and respect.
6.3. Prevention of Commercial Sexual Exploitation of Children and Adolescents
- Threads Travel rejects all forms of commercial sexual exploitation of children and adolescents associated with travel and tourism.
- The company will promote prevention, information, and reporting practices regarding any suspicious conduct or conduct contrary to law.
- Threads Travel reserves the right to suspend or terminate business relationships with travelers, suppliers, or partners who participate in, facilitate, tolerate, or promote conduct involving exploitation, abuse, human trafficking, or violation of the rights of children and adolescents.
7. Economic and Value Chain Commitments
7.1. Local Economic Development
- Prioritize, when possible and appropriate, local suppliers, local guides, accommodations with good practices, restaurants with territorial identity, community enterprises, and operators committed to sustainability.
- Promote that the economic value of tourism remains in the territories and benefits local stakeholders fairly.
- Favor experiences that generate employment, visibility, capabilities, and opportunities for communities and local enterprises.
7.2. Responsible Supplier Selection
- Progressively evaluate suppliers and partners under criteria of quality, legality, safety, compliance, sustainability, dignified treatment, and respect for territory.
- Promote transparent, formal, and respectful business relationships with the tourism value chain.
- Invite suppliers and partners to adopt sustainability practices compatible with this policy.
8. Responsible Experience Design
Threads Travel will design its experiences seeking to balance curation, authenticity, safety, impeccable operation, and sustainability. To this end:
- Validate the cultural, environmental, and operational appropriateness of experiences before promoting them.
- Avoid overexploitation of destinations, communities, or cultural practices.
- Clearly inform recommendations, restrictions, physical exertion levels, local regulations, and expected traveler behavior.
- Ensure that itineraries allow for conscious connection with visited places, avoiding invasive, extractive, or disrespectful dynamics.
- Promote authentic, high-value experiences with carefully crafted narratives, suitable partners, and respect for territorial context.
9. Commitments to Travelers
Threads Travel will promote responsible conduct among its travelers before, during, and after each experience. Travelers will be invited to:
- Respect the environmental, cultural, and safety regulations of each destination.
- Avoid leaving waste, extracting natural resources, or altering ecosystems.
- Respect communities, guides, hosts, children, adolescents, local authorities, and fellow travelers.
- Request authorization before photographing people, rituals, private spaces, or sensitive cultural practices.
- Purchase responsibly, avoiding products of illegal origin or that affect fauna, flora, or cultural heritage.
- Report situations that may affect the safety, dignity, integrity, or sustainability of the experience.
10. Safety, Well-being, and Risk Management
- Consider criteria of safety, accessibility, weather conditions, health, mobility, physical exertion level, and environmental risks in experience design.
- Work with partners who meet legal and operational requirements applicable to their activity.
- Inform travelers promptly about safety recommendations, necessary items, restrictions, insurance, documentation, and special travel conditions.
- Manage sensitive data regarding health, mobility, or dietary needs only when necessary to protect traveler safety and well-being, in accordance with the personal data processing policy.
11. Internal Management and Continuous Improvement
Threads Travel commits to managing sustainability progressively and consistently with its stage of business development. To this end, it may implement:
- Periodic review of the policy and sustainability practices.
- Minimum sustainability criteria for suppliers and partners.
- Internal and external awareness-raising about responsible tourism.
- Recording of actions, learnings, improvement opportunities, and relevant cases.
12. Communication and Transparency
Threads Travel will communicate its sustainability commitments clearly, verifiably, and responsibly. The company will avoid exaggerated, ambiguous, or unsubstantiated environmental or social claims, and will ensure that its sustainability messages reflect real practices, achievable goals, and concrete progress.
13. Contact Channels
Any inquiries, suggestions, reports, or requests related to this policy may be sent to:
- Email: contacto@threadstravel.com
- Main Office: Cra. 8 # 38-33 Of. 603, Bogotá D.C., Colombia
14. Validity and Updates
This Sustainability Policy takes effect upon its approval and publication on Threads Travel’s official channels. The company may update it when regulatory, strategic, operational, or market changes occur, or when business evolution requires strengthening its sustainability commitments and practices.
Internal Approval: Management of Threads Travel SAS
Approval Date: May 15, 2026
15. Regulatory and Technical References
- Ministry of Commerce, Industry and Tourism: Sectoral Technical Standards for Sustainable Tourism, including NTS-TS 003 for travel agencies.
- Law 2068 of 2020, which amends the General Tourism Law and establishes other provisions.
- Law 1336 of 2009, related to the prevention of exploitation, pornography, and sex tourism involving children and adolescents.
- United Nations Sustainable Development Goals, as applicable to responsible tourism, communities, responsible consumption, climate action, life on land, decent work, and partnerships.
